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Saturday, June 30, 2012
Facebook's Email Bungle: Not What It Did but How It Did It
For every step Facebook takes toward improving consumer privacy and information control, it seems to take about five giant steps back. The latest example is the unilateral change it made to users' listed email addresses: It converted them to @facebook.com, and messages now go to the Facebook email in-box rather than to their original destinations. Other listed email addresses are now hidden. Facebook rolled out its email service in 2010, to a mixture of fear on the part of other email service providers and approval from email marketers.
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